You can cancel your Chomp API subscription at any time. 

Having trouble with barcode matches? Many developers choose to cancel due to initial difficulty formatting UPC/EAN barcodes correctly. Before canceling, please review the Barcode Troubleshooting Guide or contact the Support Team for assistance.

How to Cancel

To cancel your subscription, follow these steps:

1. Log into the Client Center.
2. Click the Manage button, then select the Manage Subscription option.
3. Scroll down, click the Make Changes button, and authenticate using your One-Time Password (OTP).
4. Select the subscription you wish to cancel.
5. Click the Cancel Subscription link.

Cancellation Terms

• Immediate Effect: Your cancellation will take effect immediately, and API access will be terminated.
• Prorated Refunds: You will automatically receive a prorated refund for any unused time on your base subscription fee, if applicable.
• Final Usage Billing: Payment for any accrued "per request" fees or Monthly Active User (MAU) fees from your current billing cycle will be processed immediately upon cancellation.